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Spherex Privacy Policy

Your privacy is important to us and we believe it is important for you to know what personal data we, Spherex Inc. (“Spherex”), collect from you (and third parties), why we collect it, how we use it and what rights you might be entitled to as a data subject or consumer.

Topics:

1. What data do we collect?

Spherex collects different types of personal information including the following data:

To ensure access to our website and online services

Personal identification information (full name, email address, phone number, etc.)
IP addresses
Operating system details
Browser details
Device and connectivity details
Language settings

To answer your queries, support and contact requests

Personal and contact details, like full name, company and role, email and address
Demographic data
Qualifications and profession
The content of your messages to us

To administer events and initiatives

Full name
Company, job title and business email address
Telephone number
Location
Pictures and video of you
Events might be recorded, hence pictures and videos may be collected, too

To promote Spherex’s brand, products, initiatives and values with marketing communications, Spherex collects details about you including name, contact details and other information such as your job title, employer, areas of business interest and other business details. We also collect data from our email and calendar systems concerning interactions between Spherex’s associates and contacts or third parties, such as:

Where a hospitality service is provided
“Special categories” of more sensitive personal data (SPI), such as dietary requirements or personal disabilities to the extent permissible by law
To manage, administer and fulfill the obligations under contracts, and regulations
Name, business contact details and job title in order to enter into and/or fulfill the obligations arising from the same contract

We also process such personal data for ancillary tasks related to our daily business activities, such as accounting, auditing, reporting (to regulators and authorities) and to comply with applicable regulations.

2. How do we collect your data?

You directly provide Spherex with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
Use or view our website via your browser's cookies

Spherex may also receive your data indirectly from the following sources:

Social networks, when you grant permission to us to access your data on one or more networks through our website
Service providers, who help us to determine a location based on your IP address in order to customize offerings and content to your location
Partners with whom we offer co-branded services or engage in joint marketing activities
Third party event organizers
Third parties, such as business partners, data brokers, social networks, marketing companies, and publicly available sources such as social media sites where lawful to do so

3. How will we use your data?

Spherex collects your data so that we can:

Process your order, manage your account, or provide information such as reports, studies or newsletters you request
Email you with special offers on other products and services we think you might like
Your data is used by us in part for administering, managing and developing our business and services; such as identifying existing and potential client business needs, analyzing and evaluating the strength of our interactions with certain business contacts, performing analytics including to produce metrics such as relationship maps for our business leadership and limited profiling for the purposes of helping us to develop and offer appropriate products and services to existing and potential clients. Analytics may be performed by us using algorithms which help us analyze and rank interactions with you depending on interaction frequency and duration.

Spherex does NOT:

Sell, share or lease your personal data to any third-party

4. How do we store your data?

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so. Spherex will keep your data only till such time as it is necessary to fulfill the purposes for which it was collected.

Details of retention periods for different aspects of your personal data are available in our retention policy upon request from our Data Protection Officers (see contact details below). To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymize your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

5. Marketing

Spherex would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. If you have agreed to receive marketing communications from Spherex, you may always opt out at a later date.

You have the right at any time to stop Spherex from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click on the "Unsubscribe" link in the email you received from Spherex, check the "opt-out" box and submit the form. You will be automatically removed from all appropriate marketing lists.

6. What are your data protection rights?

Spherex would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Spherex for copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that Spherex correct any information you believe is inaccurate. You also have the right to request Spherex to complete information you believe is incomplete.
Right to opt-out - This enables you to opt-out of the sale of your personal data by a business to other third parties.
Right to non-discrimination - This specifies that Spherex will not discriminate against you in any way or under any circumstance for exercising your rights to your data under the California Consumer Protection Act (CCPA).
Right to withdraw consent - In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us (see contacts below). Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legal basis for doing so.
The right to erasure - You have the right to request that Spherex erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that Spherex restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Spherex's processing of your personal data, under certain conditions.
Right of disclosure for sale of data or use for business purpose. This enables you to ask us, in certain circumstances, to provide you with the categories personal data and third parties we disclose for sale or business purposes.
The right to data portability - You have the right to request that Spherex transfer the data that we have collected to another organization, or directly to you, under certain conditions.

What we may need from you

If you exercise one of the above rights, we may need to request specific information from you to help us confirm your identity and that you are entitled to make such a request. This is to ensure that personal data is not disclosed to any person who has no right to receive it.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via email: privacy@spherex.com.

7. What are cookies?

Cookies are text files placed on your computer to collect standard Internet log and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit What Are Cookies?

8. How do we use cookies?

Spherex uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website
Storing your Preferences and Settings
Security

9. What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Necessary - These cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Navigational - Collects statistical data related to the user's web site visits, such as the number of visits, average time spent on the web site and what pages have been loaded. The purpose is to segment the web site's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customized online advertising.
Functional - Spherex uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Statistical - These cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

10. How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. Please be aware that, in a few cases, some of our website features may not function as intended as a result.

11. Privacy policies of other websites

The Spherex website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

12. Changes to our privacy policy

Spherex keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 14 January 2022.

13. How to contact us

If you have any questions about Spherex's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by email at: privacy@spherex.com.

14. How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Spherex has not addressed your concern in a satisfactory manner, you may contact our corporate offices.

Email: privacy@spherex.com

Corporate address: 2336-H Walsh Ave., Santa Clara, CA 95051